Question 1

IS BABA'S WHISK A REGISTERED COMPANY?

Accepted Answer

Yes, we are registered under KOHE INTERNATIONAL PTE LTD.

Question 2

ARE WE ALLOWED TO SELL HOME-BAKED PRODUCTS TO YOU?

Accepted Answer

Yes, under the Housing Board's Home Based Small Scale Business Scheme, which allows us to practise "baking on a small scale for sale" in homes "without turning our flat into a bakery".

Question 3

ARE WE HALAL CERTIFIED?

Accepted Answer

No, we are not Halal Certified. However, there are no alcohol, no pork or lard use in all of our products.

Question 4

DELIVERY

Accepted Answer

We offer delivery for cookies and mini bites orders above $100 (after discounted price). Orders below $100 are subjected to a $20 charge for delivery and should be discussed with a suitable lead time of 2-3 days, so we can plan our schedules. OR You can opt for the self collection at our premises in Yio Chu Kang (FOC).
We do not offer delivery for cakes as cakes are sensitive and easily damaged from mishandling. Therefore, upon collection of cakes from our premises in Yio Chu Kang, customers are required to check the quality of the cakes before leaving. Thank you for your kind understanding!

Question 5

PAYMENT

Accepted Answer

Payments are to be made via bank transfer within 24 hours of ordering the cookies/cakes/mini bites. Afterwards, please send a screenshot or take a photo of the receipt and send it to +65 98186806 via Whatsapp. 
 
The bank account number will be shown after you have sent in your orders on the website.

Question 6

RETURNS & REFUNDS

Accepted Answer

There are strictly NO returns & refunds to all orders.

Question 7

FOR MORE INFORMATION / ENQUIRIES

Accepted Answer

We have created a FORM under the "CONTACT" section which we will need you to fill in your questions. After sending in the form, we will contact you ASAP.

Question 8

HOW LONG IN ADVANCE SHOULD YOU ORDER?

Accepted Answer

Orders for cakes are to be made 2 weeks before the collection date.
Any orders made without lead time are subjected to availability of time.

Question 9

WHAT ARE THE PRICES OF THE CAKES?

Accepted Answer

Our cakes have a base price of $60.
 
However, depending on:
1. Size of the cake
2. Design of the cake (flowers/fruits)
3. Flavour of the cake
 
The price of the cake will change accordingly. 
 
Do 
email / whatsapp
 us on the type of cakes you want and we will further quote you. Thank you!

Question 10

DO WE PROVIDE OTHER DESIGNS THAT ARE NOT SHOWN ON OUR WEBSITE?

Accepted Answer

You can send us a reference photo of the design of the cake you have in mind via email / whatsapp. We will then let you know if we can do the design for you. 
 
Note: Please do not send us designs from local bakeries but from websites like Pinterest to avoid any conflicts.

Question 11

HOW LONG IN ADVANCE SHOULD YOU ORDER?

Accepted Answer

Orders for cookies are to be made at least 1 week before the collection date.
Any orders made without lead time are subjected to availability of time.

Question 12

HOW LONG AM I ABLE TO KEEP THE COOKIES FOR?

Accepted Answer

We do not add any preservatives into our cookies, hence we recommend you to consume the cookies within A WEEK. Cookies are recommend to be always kept in an air-tight environment to maintain its freshness.

Question 13

HOW LONG IN ADVANCE SHOULD YOU ORDER?

Accepted Answer

Orders for mini bites are to be made at least 1 week before the collection date.
Any orders made without lead time are subjected to availability of time.

Question 14

DO WE OFFER DESSERTS THAT ARE NOT SHOWN IN THE WEBSITE?

Accepted Answer

Yes, we do. Do kindly send us what you have in mind via email / whatsapp. We will then let you know if we can do the desserts for you.

Frequently Asked Questions

FAQ

IS BABA'S WHISK A REGISTERED COMPANY?

ARE WE ALLOWED TO SELL HOME-BAKED PRODUCTS TO YOU?

ARE WE HALAL CERTIFIED?

DELIVERY

PAYMENT

RETURNS & REFUNDS

FOR MORE INFORMATION / ENQUIRIES

HOW LONG IN ADVANCE SHOULD YOU ORDER?

WHAT ARE THE PRICES OF THE CAKES?

DO WE PROVIDE OTHER DESIGNS THAT ARE NOT SHOWN ON OUR WEBSITE?

HOW LONG IN ADVANCE SHOULD YOU ORDER?

HOW LONG AM I ABLE TO KEEP THE COOKIES FOR?

HOW LONG IN ADVANCE SHOULD YOU ORDER?

DO WE OFFER DESSERTS THAT ARE NOT SHOWN IN THE WEBSITE?

Frequently Asked Questions

FAQ

IS BABA'S WHISK A REGISTERED COMPANY?

ARE WE ALLOWED TO SELL HOME-BAKED PRODUCTS TO YOU?

ARE WE HALAL CERTIFIED?

DELIVERY

PAYMENT

RETURNS &amp; REFUNDS

FOR MORE INFORMATION / ENQUIRIES

HOW LONG IN ADVANCE SHOULD YOU ORDER?

WHAT ARE THE PRICES OF THE CAKES?

DO WE PROVIDE OTHER DESIGNS THAT ARE NOT SHOWN ON OUR WEBSITE?

HOW LONG IN ADVANCE SHOULD YOU ORDER?

HOW LONG AM I ABLE TO KEEP THE COOKIES FOR?

HOW LONG IN ADVANCE SHOULD YOU ORDER?

DO WE OFFER DESSERTS THAT ARE NOT SHOWN IN THE WEBSITE?

RETURNS & REFUNDS